Chatbot Market Intelligence Survey Report
Blackboard partnered with University Business to develop and deploy a survey of higher education leaders in January 2020, uncovering how artificial intelligence (AI) and chatbots could impact their institutions.
The survey asked about repetitive tasks, support resources and capacity, and data-driven decision making in addition to perspectives on AI at higher ed institutions.
Access the survey report to discover higher education’s sentiment toward artificial intelligence, the trends that emerged from the survey, and where chatbots can be most effective in helping institutions improve student and institutional success.
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Why Should You Download?
Discover higher education’s sentiment toward artificial intelligence.
Uncover survey trends for AI in higher ed.
Learn where chatbots can be most effective in driving institutional and student success.
About The Author
Blackboard Student Services
Blackboard Student Services offers a holistic framework for institutions and students to succeed through a set of connected capabilities that make measurable and sustainable impacts on the student experience. Our portfolio encompasses the full student lifecycle including supporting strategic planning efforts, full-service marketing and enrollment management, student support, IT Help Desk solutions, and retention coaching.
UB provides cutting-edge coverage of education news, technology, academics, facilities management, security, financial services, policy, profiles, opinion—and more—to an exclusive audience across print, digital and in-person event platforms.
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